Exchanges/Returns

Congratulations, you are now in possession of the finest gear in all the land. It is now up to you to use and abuse to its full potential. We know you’ll enjoy your Badlands gear but here are a few scenarios you might encounter:

BL_returnlabel_callout_banner_0817

1 Between placing your order and receiving your gear, your sweet tooth raged out of control and your clothing doesn’t fit properly and requires an exchange of sizing.
In case you have misplaced your label, send your new, unused item in original packaging to:
Zebco Brands
Attn: Service
6105 E. Apache
Tulsa, OK 74115
Include your original packing slip/invoice and PLEASE NOTE what size or color you would like to exchange for.

Simply use the prepaid return shipping label included in your box and send it back our way.

2 The item you are now holding has magically morphed into something you weren’t expecting and you’d like to exchange for something else.
In case you have misplaced your label, send your new, unused item in original packaging to:
Zebco Brands
Attn: Service
6105 E. Apache
Tulsa, OK 74115
Include your original packing slip/invoice. You will be refunded the original purchase price once we receive the item.You will need to place a separate order for the new item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order; you may place it at any time. *Please allow two weeks for the refund to post to your bank statement.

Simply use the prepaid return shipping label included in your box and send it back our way.

3 Your favorite new Badlands item has a feature or function that you don’t quite understand and you’d like to talk to a gear expert. Email our experts at info@badlandspacks.com or call 1.800.269.1875

Simply use the prepaid return shipping label included in your box and send it back our way.

4 By the time your new item arrived, you were kicked in the head by a mule and think that you no longer want your item and need a return.Send your new, unused item in original packaging to:
Zebco Brands
Attn: Service
6105 E. Apache
Tulsa, OK 74115
Include your original packing slip/invoice. You will be refunded the original purchase price once we receive the item. *Please allow two weeks for the refund to post to your bank statement.
5 You simply want to talk to someone at Badlands and explain to them the intense feelings of joy you are now experiencing.Email us at info@badlandspacks.com or call at 1.800.269.1875. Follow us on Facebook, Twitter, Instagram and Youtube for product updates, promotions and giveaways!