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Badlands Legendary Warranty

We don't care what happened, or whose fault it was, we will fix it for free forever. We could care less if you bought it at a garage sale or a gear swap, as long as it says Badlands, it's covered. All we ask is that you use and abuse your pack as much as possible so we can learn how to make our products even better.

However, the pack must be repairable, if you throw it in a fire,-with the expectations that sort of craftiness will yield you a brand new pack - that is incorrect. In all honesty, we have seen it all and we understand accidents happen and if it is legit we will always do our best to find you a replacement pack from our demo fleet.

Badlands has always been known for having the best warranty in the hunting industry bar none. As a matter of fact, since we began in 1994 we have built our business around exceeding our customer's expectations. With the launch of the Badlands' Apparel line, nothing is going to change.. However, let's face it, clothing is an entirely different animal, therefore, there are a few modifications.

The Official Badlands' No Hassle Apparel Warranty

Badland's unequivocally guarantees that anything with a "Red Bull's head" on it, will be the absolute finest garment you have ever owned, period.

We guarantee your Badlands product against defects in materials or workmanship under normal wear and tear for the life of the product.

If at the time you purchase one of our products, it does not exceed your expectations, return it and we will exchange or refund your purchase. However, if life hands you a particularly bad day of hunting (sounds impossible right?) and you rip or tear your Badlands gear, we will do our absolute best to repair it if we can.

Q: My pack needs warranty work, will it be repaired or will I get a brand new one?

Q: Hunting Season is coming up and I need my pack. How long will it take to get it back?

Q: Hygiene has never really been a way of life for me, I do not really understand why I have to take the time to clean my pack before sending it.

Q: Are there times when you can just send me the parts I need so I do not have to send in my whole pack?

Q: I miss my pack, can I call to check in and see how it is doing?

Q: So if I understand correctly; you will do all this work on my Badland's Pack for free, even though I have abused it and it is clearly my fault?

Q: What replacement part do I need?

Q: Is my pack waterproof?

Begin warranty process below

Wash Your Pack - Or Else...

Due to the unusually high volume of FILTHY packs we have received in the warranty room we have been forced to reiterate the necessity of having a clean pack for the warranty process to run smoothly. Don't get us wrong we love seeing how hard you use our packs which just goes to show how much you trust them to protect and carry your gear in the field, and we thank you for that. However, sewing machines are highly tuned precision pieces of equipment, which are usually slathered in various high viscosity lubricants. If you try and jam a mud encrusted pack through this environment at 6000 RPM's it is not going end well. So please clean your pack thoroughly before returning it. Otherwise we will post your name and address on our web site letting everybody know that you broke our sewing machine and that is why they have not received their product back yet. Simply soak it in the tub with a mild scent free detergent, rinse well and line dry out of direct sunlight. Do not put pack in the washer or dryer.